Here's what just a few
of our customers have had to say about the service they receive from
The Tobacco Shop:
Mon, 2 May 2005 11:31:04 -0700 (PDT)
Thanks so much for the extra work and helping me choose another
cigarette machine. I hope it didn't make to much work for you.
Thanks again I was a little nervous ordering from the internet, but I
am not so worried since you have a real voice. I think we can do
business for years to come. Gratefully Susie and E. L. Agerton
*******************************************************
Hey. This is Michael Barrett. I ordered a pipe smokers starter
kit from you a few days ago and received it today. It's great! I
wanted to let you know how pleased I am with you and your business. I
will definitely be doing more business with you in the future. Thank
you and keep up the great business.
-Michael Barrett
P.S. When I try and look at "pipes" in the pipes section of your
website it either redirects me to a search engine or tells me that the
page cannot be found..........just thought I'd let you know.
-Thanks!
*******************************************
The
cigars i ordered were delivered wed. and they are very fresh, i am
impressed. I quit smoking about 15 years ago and i always smoked
Carribean Casinos. I tried finding them around here but couldn't. I got
on the internet and found your sight first thing. The cigars were the
only ones that you can let go out and won't get any stronger, and in my
lifetime i have tried hundreds of different brands. The cigars that i
ordered from you were just like i rembered. Before i get the 10 smoked
that i ordered from you i will order a whole box.
Thank you again for a truly fresh cigar and i will order again.
Larry Courtney
**********************************************
hi randy
i came across your web site purley by accident. i love the arango
sportsman, i buy them here in wichita kansas at the bright leaf and
pay 51.00 for a box of 50. guess whae not anymore, your prices are
the bomb. all of my cigars will come from you now
thanks
so much
bob walker
***********************************************
Randy,
Your shipping was fantastically fast. I got the Arango Maduro
cigars in 3 days even with a holiday. They are just as I remembered
and I'm enjoying one right now. Thanks for the friendly fast service.
You have a new regular customer.
Leonard Manno
***********************************
To Whom it May Concern,
I just received my order today in the mail, a Pipe
Smoker's Starter Kit. I simply wanted to express to
you the excitement of opening that box! I had no idea
that I would be receiving the amount of tobacco that I
did!
Thank you very much! I'm looking forward to my first
smoke.
Sincerely,
KS Aesery
Happy Customer ;o]
*******************************************
Wonderful
collection of tips. Thanks so much. My DuPont was working very
poorly. Following your advice I removed the striker wheel, cleaned it
thoroughly with a little alcohol and a toothbrush, reassembled it and
it now works like brand new. Looks like that should be regular annual
maintenance and it will be from now on.
Thanks again for
the cleaning tips.
John
*******************************************
Randy, received my cigars today, thanks for the fast service. The 3009
#350 in the maduro wrapper is going to replace the ones I used to buy
from Thompson just fine. Regards, Jim in Texas
*******************************************
Just
to let you all know, I have been in your shop only one time, so far. I
recieved nothing but respect, excellent service, and felt that I was in
a very friendly atmosphere, a very comfortable establishment you have
here, not to mention a fine selection as well. I will be back, and not
just for the free cigar boxes. Just a quick thank you for doing a fine
job with your store. You have a real gem here.
NJ
*********************************************
3-5-2004
Thank
you Randy!
I received my order and was very please with it. I will be making some
more purchases soon for a colleague. Thanks again.
Sincerely,
Jan Schneider
************************************************
Thank you for your note. The sampler pack
that I purchased is an excellent choice for someone that can't decide on
1 tobacco. All of the tobacco was received fresh, well packaged and in
excellent condition. In addition, the choices and grade of tobacco was
also excellent. You have gained a regular customer and I will be
referring you to my smoking friends.
Thank you very much for your assistance and
great tobacco products.
Richard
************************************************
11-28-2003
Randy,
Thanks for the practical message. I was wondering some of the same things
you addressed and your comments are helpful.
Dave Albin
*************************************************************
11-3-2003
Randy,
I love the tobacco, I am still tasting them all. Feel well assured, once
I
decide on the tobacco's I want, I will buy them from you online.
I normally smoke cigars but I always wanted to smoke a pipe. I know now
why, I love it.
I am also more a casual smoker... but I like smoking the finer tobacco's.
When I get ready order, perhaps you may lead me to a finer blend you have.
These blends are great and I find them very pleasing. But do you have a
higher-end blend that I can buy at try out?
Thanks so much for the starter kit. Soon, I will be in the mood to
purchase
a nicer pipe. (I just have to convince the wife haha)....
Good luck,
Don Eckard
****************************************************************
8-27-2003
Randy,
Thank you for the updates. I received my "starter pipe kit" a few weeks
ago and I'm very pleased with it. It will take me a while to use up the
plentitude of tobacco that was included. However, be assured that when
I need to reorder I will make my purchase from you. Please keep me on
your mailing list as I find your insights and comments valuable.
Thank you,
-Dean
*********************************************************
8-16-2003
Yes Randy, I did enjoy the smoke and have
emailed my friends about you.
I hope they will check you out, after all loyal customers are formed
when a
friend gives a good recommendation about a business.
Many Thanks
Jimmy Massey
****************************************************************
Date: Wednesday, August 28,
2002
"Great website! Lots of
useful information and a ample selection of products."
Dennis Higbee
******************************************************************************
Date: Monday, August 25, 2002
"I just got done visiting your
website, and would like to compliment it. Like any website should be, it
loads fast, and is informative and straight-to-the point. Unlike most
online stores, I like the fact that you actually explain your products,
such as the roll-your-own kits, to your customers. Keep up the good
work..."
Jeffrey Woods
******************************************************************************
Date: Wednesday, February 27,
2002
Hey Randy, I gotta tell ya,
that thanks to this article and a very helpful and perceptive tobacconist,
my beloved lighter which has never worked right for the past 25 years ...
It must be a Miracle! The punchline is -- it was out of gas!
It was a problem with Ronson fuel and that special adapter. It is a
ladylike engraved lighter with great sentimental value: it was beautiful,
but it didn't work. From now on will only buy Colibri butane and flints.
Thank you for your advice.
Anonymous
See what they
found so helpful here
******************************************************************************
Date: Monday, September10,
2001 4:11PM
Thank you for my last order. I
ordered it for my husband for our anniversary and he enjoyed his tobacco
immensely! Thanks again...
Tracey Ann Friley
******************************************************************************
Date: Thursday, August 16,
2001 2:07AM
Just having my first bowl in
my new Nording - thanks to you! Also, I tried your "Highland Whiskey"
blend - very nice, and I'm not much for flavored tobaccos. The pipe is a
beauty, more orders coming from me soon!
Thanks again,
Charles H. Daehnke
******************************************************************************
Date: Sunday, August 12, 2001
2:40PM
"...I'm almost out of
tobacco. I could buy it local, but theirs is always dried out! Yours is
superior. It's great to get tobacco that isn't ancient and dried out, you
guys rule!"
Johnny "The Abalone" Martine
******************************************************************************
Date: Sunday, March 11, 2001
9:12PM
Hello Randy. Just a note to
say that I've returned to pipe smoking after an absence of 30 years, and
after sampling your "Northern Seas" blend, was reminded why I used to
enjoy the pipe so much. Thanks and I'll be ordering regularly!
Mick Andrews
******************************************************************************
Date:
Friday, August 18, 2000
12:19 AM
Hi Randy
Got the order today. Everything
looks great! Thanks for all the blends. I can't wait to try them all! I'll
definitely be ordering more from you guys! You have already been more
helpful to me than any tobacco shop here in Denver!!!! Keep up the great
work. Until I order again, take care and thanks again.
Kevin D. Mauch
******************************************************************************
Date: Sunday, July 30, 2000 4:26
PM
Just wanted to mention, great
service and would like to do business again. If you have any more opus x
cigars for sale I would appreciate if you give me a heads up.
Once again thanks! John A
Martinez
******************************************************************************
Date: Wednesday, July 26, 2000
10:17 PM
Randy,
My name is Jeff Bischoff, and I
have been a customer of yours for a little while now. I had tried a couple
of other on-line shops, but none came close in matching your product
quality and service. I have talked up your store to my friends and
relatives who smoke and even let them try cigarettes filled with your #99
blend. I think you may have gained a few more customers. Anyway, I wanted
to tell you how much I appreciate your product, pricing and service.
Thanks for listening, and thanks
for providing the product and service you do.
Sincerely, Jeff Bischoff
******************************************************************************
Date: Sunday, July 16, 2000
12:34 PM
I've received the 5 pound bag
with thanks. I appreciate your rapid service and will continue to order
through you.
Jeff and Barbara send greetings
from the flatlands
******************************************************************************
Date: Saturday, July 15, 2000
8:23 PM
Randy,
Thank you very much for the
great package. As you know, I live in Hawaii, so getting Opus via mail
order is almost unheard off.
I will definitely do business
with you again.
Aloha, Randall
******************************************************************************
Date: Sunday, July 16, 2000 2:42
PM
Thanks for the prompt service on
my order!
Jim
******************************************************************************
Date: Monday, September 6,
1999 12:46 PM
Mr. Biggs:
Thank you very much for your
personal attention to this relatively small order. In a time when our
technology has surpassed our humanity causing the personal aspect of
business to greatly diminish, I have found it very comforting to deal with
a company of your caliber. In this age of impersonal electronic
information and business, you seem to have found a way to maintain the
personal attention that every client looks for when making any purchase
regardless of size. This will be one of the biggest reasons for the growth
that you and your company will experience in the future. I will make this
purchase now and others as needed. I will also highly recommend your
company <to> everyone who is in need of a tobacconist. At first I smiled
in disbelief as I listened to the WAV file that accompanies you<r> web
site. However, you have rightfully earned the title of "Your Personal
Tobacconist". Thank you.
Lou
******************************************************************************
To add you comments,
e-mail
us and let know what you think.
  
THE SALE OF TOBACCO TO PERSONS UNDER
THE AGE OF 18 IS FORBIDDEN BY LAW.
Prices listed are for sale outside
State of Indiana only, State of Indiana residents please add 18% for state
tobacco tax for tobacco products only. All prices subject to change without
notice. Not all items in stock at all times. Backorders are accepted.
©1996 - 2005
The Tobacco Shop, Inc., 4660 West 38th Street, Indianapolis, IN 46254
317 299 6010 All
rights reserved.
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