Terms at Randy's Tobacco Shop
Shipping Information
This Statement outlines the Shipping
Terms governing all purchases made through this website, regardless of
whether the order was transmitted via the internet, via telephone,
or via mail service. All orders are shipped via
USPS Priority Mail, which generally takes up to 3 days,
including Saturday, for delivery. Your merchandise will
normally be shipped within 1-6 business days after placement. Time
in transit is additional. Once we have processed your order and your
order is ready for shipment, we will process your credit card. Once
your credit card is approved your order will be processed for shipping via
usps.com and a shipping label will be printed. USPS will pick up
your package from our location either that day or the next day and you
will receive a delivery confirmation number in an email to you indicating
that the order is ready to be picked up from our location by the USPS. Orders to Alaska and Hawaii may require up to two weeks in transit.
Shipping costs are extra and will be quoted upon request.
At this time we DO NOT ship outside the USA. APO orders may take longer. Customs clearance costs, if incurred, are the buyers responsibility and will need to be paid in the country of destination. We are not responsible for delays in delivery due to merchandise held by customs officials.
We DO NOT ship C.O.D.
Payment Method
All prices in the catalog are in U.S. Dollars (US$). Payment by
Credit Card, personal checks, and bank money orders only. We accept both domestic and international Mastercard, Visa and American Express credit cards and domestic Discover/Novus
credit cards. All funds are payable in U.S. Dollars only. Billing
will appear as "Randy's Marketing Group, Inc.". We do accept
money orders and personal checks when mailed to us as payment.
Personal checks may take additional time for bank clearance prior to
shipment of the order.
Any fees incurred by us from any bank, or credit card company, due to any chargebacks, NSF fee (Non-Sufficient
Funds), or any other fee incurred by us in pursuit of payment for products from this site are subject to a
$25.00 chargeback fee.
Security & Privacy of Information
Your e-mail address will only be used for correspondence from this Storefront and will not be provided to any other service or business. For complete information on our
Privacy Policy, click here.For those who do not wish to transmit orders and credit card
information via the internet, you may
call us at 317-299-6010 between the hours of 10am to 7pm
Monday - Saturday CST. Also, you can mail the order to us at:
Randy's Tobacco Shop, 3854 Lafayette Road, Indianapolis, Indiana,
46254. (The order can be created and easily
printed from the shopping cart).
A
copy of your valid driver's license MUST accompany any mail or fax orders.
All orders MUST be shipped to the billing address.
Sales Tax Guidelines
Appropriate sales tax will be charged for all orders based on the provided billing address state. Sales Tax is ONLY collected for residents of Indiana.
Other Taxes
All other taxes are the responsibility of the purchaser. Any and all federal or state reporting requirements are the responsibility of the purchaser.
Out of Stock Items
Although we make every effort to have all items listed on our website available at all times, on occasion, and due to circumstances beyond our control, we may be Out of Stock on an item ordered. We reserve the right to substitute an item similar to the one ordered at our discretion. Any items substituted will be of comparable quality, regardless of price. Consequently, on occasion, the item substituted will be an item of higher price.
Misc.
None of the products on this site are intended for resale.
